All Systems Operational

API ? Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Production ? Operational
90 days ago
100.0 % uptime
Today
Staging ? Operational
90 days ago
100.0 % uptime
Today
Data Platform ? Operational
Portal Report 1.0 Operational
Email notifications ? Operational
Salesforce Connector Operational
Zendesk ? Operational
Avalara ? Operational
Chase Paymentech ? Operational
Paypal ? Operational
FDMS ? Operational
PayU ? Operational
Litle/Vantiv/WorldPay ? Operational
CardinalCommerce ? Operational
Knowledgebase ? Operational
Retain ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
Completed - The scheduled maintenance has been completed.
Apr 15, 20:30 UTC
Update - Update: The scheduled maintenance window for Production Infrastructure has been extended by 2 hours from 18:30 UTC to 20:30 UTC on Tuesday, April 15,2025.
Apr 15, 17:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 10:30 UTC
Scheduled - Vindicia is declaring a scheduled maintenance for Production, which will takes place from 10:30 UTC to 18:30 UTC on Tuesday, April 15,2025.

During this maintenance, there will be delay in batch processing for below payment providers.

1. PaySafe
2. BrainTree
3. Truust
4. Ingenico
5. Payway
6. StripeIntent
7. Windcave
8. BrainTreeMs
9. ACI
10. RocketGate
11. AdyenMS

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact
support@vindicia.com.

Apr 9, 17:35 UTC
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.