All Systems Operational

Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Production ? Operational
90 days ago
100.0 % uptime
Today
Staging ? Operational
90 days ago
100.0 % uptime
Today
Data Platform ? Operational
Portal Report 1.0 Operational
Email notifications ? Operational
Salesforce Connector Operational
Zendesk ? Operational
Avalara ? Operational
Chase Paymentech ? Operational
Paypal ? Operational
FDMS ? Operational
PayU ? Operational
Litle/Vantiv/WorldPay ? Operational
CardinalCommerce ? Operational
Knowledgebase ? Operational
Retain ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Staging: Maintenance Window on Wednesday, December 3, 2025 from 10:30 to 13:30 UTC Dec 3, 2025 10:30-13:30 UTC

Vindicia has scheduled a maintenance window for staging, which will take place from 10:30 UTC to 13:30 UTC on Wednesday, December 3, 2025.

No disruption is expected during the maintenance window from 10:30 UTC to 13:30 UTC

For any queries, feel free to raise a ticket at https://clientsupport.vindicia.com or reach out to us at support@vindicia.com.
Posted on Dec 02, 2025 - 11:40 UTC
Dec 3, 2025

No incidents reported today.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
Staging : Infrastructure Maintenance Window on Tuesday, December 2, 2025 from 08:30 to 14:00 UTC
Completed - This is to inform you that the scheduled maintenance planned for tomorrow has been postponed. We will notify you as soon as a new date is confirmed.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact: support@vindicia.com.
Dec 1, 08:59 UTC
Scheduled - Vindicia has scheduled a maintenance window for staging, which will take place from 08:30 UTC to 14:00 UTC on Tuesday, December 2, 2025.

During this maintenance window there will be up to 50 minutes of downtime between 11:00 UTC and 11:50 UTC where Subscribe API calls will fail and SLM User Portal will not be available.

For any queries, feel free to raise a ticket at clientsupport.vindicia.com or reach out to us at support@vindicia.com.
Nov 26, 07:32 UTC
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
Staging: Maintenance Window on Tuesday, November 25, 2025 from 10:30 to 13:30 UTC
Completed - The scheduled maintenance has been completed.
Nov 25, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 10:30 UTC
Scheduled - Vindicia has scheduled a maintenance window for staging, which will take place from 10:30 UTC to 13:30 UTC on Tuesday, November 25, 2025

No disruption is expected during the maintenance window from 10:30 UTC to 13:30 UTC

For any queries, feel free to raise a ticket at https://clientsupport.vindicia.com or reach out to us at support@vindicia.com.
Nov 25, 08:16 UTC
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025
PRODUCTION : Retain 2025.11 Deployment
Completed - The scheduled maintenance has been completed.
Nov 20, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 13:00 UTC
Scheduled - Vindicia will deploy Retain 2025.11 to PRODUCTION from Wednesday, November 19th, 2025 at 13:00 until Thursday, November 20th, 2025 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Nov 4, 11:58 UTC
Nov 19, 2025
PRODUCTION : Subscribe 2025.11 Deployment
Completed - The scheduled maintenance has been completed.
Nov 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 13:00 UTC
Scheduled - Vindicia will deploy Subscribe 2025.11 to PRODUCTION from Tuesday, November 18th, 2025 at 13:00 UTC until Wednesday, November 19th, 2025 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Nov 4, 11:58 UTC
← Incident History Powered by Atlassian Statuspage