All Systems Operational

API Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Production Operational
90 days ago
100.0 % uptime
Today
Staging Operational
90 days ago
100.0 % uptime
Today
Data Platform Operational
Portal Report 1.0 Operational
Email notifications Operational
Salesforce Connector Operational
Zendesk Operational
Avalara Operational
Chase Paymentech Operational
Paypal Operational
FDMS Operational
PayU Operational
Litle/Vantiv/WorldPay Operational
CardinalCommerce Operational
Knowledgebase Operational
Retain Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 16, 2025

No incidents reported today.

Dec 15, 2025
Completed - This is to inform you that the scheduled maintenance planned for today has been postponed. We will notify you as soon as a new date is confirmed.

For any queries, feel free to raise a ticket at https://clientsupport.vindicia.com or reach out to us at support@vindicia.com.

Dec 15, 10:20 UTC
Scheduled - Vindicia has scheduled a maintenance window for production, which will take place from 10:30 UTC to 13:30 UTC on Monday, December 15, 2025.

No disruption is expected during the maintenance window.

For any queries, feel free to raise a ticket at https://clientsupport.vindicia.com or reach out to us at support@vindicia.com.

Dec 8, 15:37 UTC
Dec 14, 2025

No incidents reported.

Dec 13, 2025
Resolved - The issue that was causing reports to queue has been successfully resolved, and the incident has now been closed.
Dec 13, 10:44 UTC
Investigating - Due to a technical issue, Production Reports 2.0 are currently stuck in a Queued status. Vindicia engineers are actively working to resolve the problem and will keep you informed of any updates.

Users can generate reports from Portal 1.0.

If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Dec 13, 10:04 UTC
Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025
Completed - The scheduled maintenance has been completed.
Dec 3, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 10:30 UTC
Scheduled - Vindicia has scheduled a maintenance window for staging, which will take place from 10:30 UTC to 13:30 UTC on Wednesday, December 3, 2025.

No disruption is expected during the maintenance window from 10:30 UTC to 13:30 UTC

For any queries, feel free to raise a ticket at https://clientsupport.vindicia.com or reach out to us at support@vindicia.com.

Dec 2, 11:40 UTC
Dec 2, 2025

No incidents reported.