All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Production Operational
90 days ago
100.0 % uptime
Today
Staging Operational
90 days ago
100.0 % uptime
Today
Data Platform Operational
Portal Report 1.0 Operational
Email notifications Operational
Salesforce Connector Operational
Zendesk Operational
Avalara Operational
Chase Paymentech Operational
Paypal Operational
FDMS Operational
PayU Operational
Litle/Vantiv/WorldPay Operational
CardinalCommerce Operational
Knowledgebase Operational
Retain Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

PRODUCTION : Amdocs MarketONE Subscribe 2026.01 Deployment Jan 27, 2026 13:00 - Jan 28, 2026 04:00 UTC

Amdocs MarketONE will deploy Subscribe 2026.01 to Production from Tuesday, January 27th, 2026 at 13:00 UTC until Wednesday, January 28th, 2026 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.
Posted on Jan 13, 2026 - 17:48 UTC

PRODUCTION : Retain 2026.01 Deployment Jan 28, 2026 13:00 - Jan 29, 2026 18:00 UTC

Amdocs MarketONE will deploy Retain 2026.01 to PRODUCTION from Wednesday, January 28th, 2026 at 13:00 until Thursday, January 29th, 2026 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Jan 13, 2026 - 17:48 UTC
Jan 25, 2026

No incidents reported today.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
STAGING : Retain 2026.01 Deployment
Completed - The scheduled maintenance has been completed.
Jan 22, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 13:01 UTC
Scheduled - Vindicia will deploy Retain 2026.01 to STAGING from Wednesday, January 21st, 2026 at 13:00 until Thursday, January 22nd, 2026 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Jan 13, 17:46 UTC
STAGING : Amdocs MarketONE Subscribe 2026.01 Deployment
Completed - The scheduled maintenance has been completed.
Jan 22, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 13:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 20, 11:56 UTC
Scheduled - Amdocs MarketONE will deploy Subscribe 2026.01 to STAGING from Wednesday, January 21st, 2026 at 13:00 until Thursday, January 22nd, 2026 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.
Jan 13, 17:45 UTC
Jan 21, 2026
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Production | Database degradation
Resolved - The database degradation issue has now been resolved, and all our services are back online with no further degradation observed.
Jan 15, 05:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 01:34 UTC
Investigating - Vindicia is experiencing "Database Degradation" in the production environment. We are currently investigating this issue with high priority and will update this post as we gather more information.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com
Jan 15, 00:11 UTC
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

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