All Systems Operational

API Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Production Operational
90 days ago
100.0 % uptime
Today
Staging Operational
90 days ago
100.0 % uptime
Today
Data Platform Operational
Portal Report 1.0 Operational
Email notifications Operational
Salesforce Connector Operational
Zendesk Operational
Avalara Operational
Chase Paymentech Operational
Paypal Operational
FDMS Operational
PayU Operational
Litle/Vantiv/WorldPay Operational
CardinalCommerce Operational
Knowledgebase Operational
Retain Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 10, 2026

No incidents reported today.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026
Completed - The scheduled maintenance has been completed.
Jan 7, 16:30 UTC
Update - Update : The scheduled down time is extended for 15 min from 13:00 UTC to 13:15 UTC , the Retain UI will be unavailable during this period.
Jan 7, 13:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 11:30 UTC
Scheduled - Vindicia has scheduled a maintenance window for Retain, which will take place from 11:30 UTC to 16:30 UTC on Wednesday, January 07, 2026.

During this maintenance window between 12:30 UTC and 13:00 UTC, the Retain UI will be unavailable for 30 minutes.

For any queries, feel free to raise a ticket at https://clientsupport@vindicia.com or reach out to us at support@vindicia.com.

Dec 23, 14:22 UTC
Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.