All Systems Operational

Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Production ? Operational
90 days ago
100.0 % uptime
Today
Staging ? Operational
90 days ago
100.0 % uptime
Today
Data Platform ? Operational
Portal Report 1.0 Operational
Email notifications ? Operational
Salesforce Connector Operational
Zendesk ? Operational
Avalara ? Operational
Chase Paymentech ? Operational
Paypal ? Operational
FDMS ? Operational
PayU ? Operational
Litle/Vantiv/WorldPay ? Operational
CardinalCommerce ? Operational
Knowledgebase ? Operational
Retain ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Production: Network Maintenance on September 10th, 2025 Wednesday Sep 10, 2025 09:30-11:30 UTC

There will be a scheduled Network maintenance in Production on September 10th, 2025 09:30AM to 11:30AM UTC (02:30am to 04:30am PST).

There will be intermittent fluctuations for FDMS and ChasePT for 30 mins between 09:30AM to 11:30AM UTC

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com
Posted on Sep 01, 2025 - 08:22 UTC

STAGING : Subscribe 2025.09 Deployment Sep 16, 2025 13:00 - Sep 17, 2025 04:00 UTC

Vindicia will deploy Subscribe 2025.09 to STAGING from Tuesday, September 16th, 2025 at 13:00 UTC until Wednesday, September 17th, 2025 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Sep 02, 2025 - 18:54 UTC

STAGING : Retain 2025.09 Deployment Sep 16, 2025 13:00 - Sep 17, 2025 18:30 UTC

Vindicia will deploy Retain 2025.09 to STAGING from Tuesday, September 16th at 13:00 UTC until Wednesday, September 17th, 2025 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Sep 02, 2025 - 18:53 UTC

PRODUCTION : Subscribe 2025.09 Deployment Sep 23, 2025 13:00 - Sep 24, 2025 04:00 UTC

Vindicia will deploy Subscribe 2025.09 to Production from Tuesday, September 23rd 2025 at 13:00 UTC until Wednesday, September 24th, 2025 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Sep 02, 2025 - 18:54 UTC

PRODUCTION : Retain 2025.09 Deployment Sep 23, 2025 13:00 - Sep 24, 2025 18:30 UTC

Vindicia will deploy Retain 2025.09 to PRODUCTION from Tuesday, September 23rd 2025 at 13:00 UTC until Wednesday September 24th, 2025 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Sep 02, 2025 - 18:54 UTC
Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025
Staging: Maintenance Window on Tuesday, August 26, 2025 from 11:30 to 16:30 UTC - EXTENDED
Completed - The scheduled maintenance has been completed.
Aug 26, 18:00 UTC
Update - Update: The scheduled maintenance is extended by 1.5 hours from 16:30 UTC to 18:00 UTC on Tuesday, August 26, 2024.
Aug 26, 16:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 11:30 UTC
Update - The Staging maintenance window from 11:30 UTC to 16:30 UTC on Monday, August 25, 2025 has been moved to Tuesday, August 26, 2025.

We do not anticipate any disruption to service during this process.

For any queries, feel free to raise a ticket at clientsupport.vindicia.com or reach out to us at support@vindicia.com.
Aug 22, 08:49 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 20, 12:34 UTC
Scheduled - Vindicia has scheduled a maintenance window for staging, which will take place from 11:30 UTC to 16:30 UTC on Tuesday, August 26, 2025.

We do not anticipate any disruption to service during this process.

For any queries, feel free to raise a ticket at clientsupport.vindicia.com or reach out to us at support@vindicia.com.
Aug 20, 12:33 UTC
Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025
Staging : Network Maintenance Wednesday, August 20, 2025
Completed - The scheduled maintenance has been completed.
Aug 20, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 09:30 UTC
Scheduled - Vindicia is declaring a staging network maintenance window on Wednesday, August 20, 2025 between 9:30 AM UTC to 11:30 AM UTC.

There will be intermittent fluctuations for FDMS and ChasePT for 30 mins between 09:30 AM to 11:30 AM UTC.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Aug 18, 10:56 UTC
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