All Systems Operational

Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Production ? Operational
90 days ago
100.0 % uptime
Today
Staging ? Operational
90 days ago
100.0 % uptime
Today
Data Platform ? Operational
Portal Report 1.0 Operational
Email notifications ? Operational
Salesforce Connector Operational
Zendesk ? Operational
Avalara ? Operational
Chase Paymentech ? Operational
Paypal ? Operational
FDMS ? Operational
PayU ? Operational
Litle/Vantiv/WorldPay ? Operational
CardinalCommerce ? Operational
Knowledgebase ? Operational
Retain ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 13, 2025

No incidents reported today.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
Production : Infrastructure maintenance on Tuesday, June 10, 2025
Completed - The scheduled maintenance has been completed.
Jun 10, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 18:00 UTC
Scheduled - Vindicia is declaring production infrastructure maintenance window from 18:00 UTC to 20:00 UTC on Tuesday, June 10, 2025.

During maintenance window there will be service degradation up to 60 seconds between 18:30 UTC and 19:30 UTC.

If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.
May 30, 17:55 UTC
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025
Production: Portal 2.0 Retain Analytics Dashboard unavailable
Resolved - The issue has been resolved, and monitoring is complete. The Portal 2.0 dashboard is now operational.
Jun 4, 06:46 UTC
Investigating - The issue still persists, and we are continuing our investigation. Our team is working diligently to determine the root cause.
Jun 3, 03:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 2, 22:22 UTC
Identified - The issue has been identified, and a fix is being implemented.
Jun 2, 21:02 UTC
Update - We are continuing to investigate this issue and are working diligently to identify the root cause.
Jun 2, 20:18 UTC
Investigating - Portal 2.0 Retain Analytics Dashboard is currently unavailable. Vindicia Engineers are working on the problem and will keep you updated on any developments.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Jun 2, 16:00 UTC
Jun 3, 2025
Staging : Security Maintenance - Tuesday, June 3, 2025.
Completed - The scheduled maintenance has been completed.
Jun 3, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 10:30 UTC
Scheduled - Vindicia is declaring a Staging security maintenance window on Tuesday, June 3, 2025 between 10:30 UTC to 11:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Jun 2, 16:14 UTC
Jun 2, 2025
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

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