All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Production Operational
90 days ago
100.0 % uptime
Today
Staging Operational
90 days ago
100.0 % uptime
Today
Data Platform Operational
Portal Report 1.0 Operational
Email notifications Operational
Salesforce Connector Operational
Zendesk Operational
Avalara Operational
Chase Paymentech Operational
Paypal Operational
FDMS Operational
PayU Operational
Litle/Vantiv/WorldPay Operational
CardinalCommerce Operational
Knowledgebase Operational
Retain Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

PRODUCTION : Amdocs MarketONE Subscribe 2026.07 Deployment Jul 28, 2026 13:00 - Jul 29, 2026 04:00 UTC

Amdocs MarketONE will deploy Subscribe 2026.07 to PRODUCTION from Tuesday, July 28th, 2026 at 13:00 UTC until Wednesday, July 29th, 2026 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.
Posted on Jul 14, 2026 - 22:40 UTC

PRODUCTION : Retain 2026.07 Deployment Jul 29, 2026 13:00 - Jul 30, 2026 18:30 UTC

Amdocs will deploy Vindicia Retain 2026.07 to PRODUCTION from Wednesday, July 29th, 2026 at 13:00 until Thursday, July 30th, 2026 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Jul 14, 2026 - 22:42 UTC
Jul 25, 2026

No incidents reported today.

Jul 24, 2026
PRODUCTION: Possible Degradation in Vindicia services due to AWS issues
Resolved - This incident has been resolved.
Jul 24, 13:09 UTC
Investigating - Amazon AWS is experiencing degradation in service and partial outages. This may attribute to some errors or degradation in service on the Vindicia platform on both Staging and Production environments.
We will continue to closely monitor the system for any issues.
Jul 24, 12:31 UTC
Jul 23, 2026
STAGING : Retain 2026.07 Deployment
Completed - The scheduled maintenance has been completed.
Jul 23, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 13:00 UTC
Scheduled - Amdocs will deploy Vindicia Retain 2026.07 to STAGING from Wednesday, July 22nd, 2026 at 13:00 until Thursday, July 23rd, 2026 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Jul 14, 22:44 UTC
Jul 22, 2026
STAGING : Amdocs MarketONE Subscribe 2026.07 Deployment
Completed - The scheduled maintenance has been completed.
Jul 22, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 13:00 UTC
Scheduled - Amdocs MarketONE will deploy Subscribe 2026.07 to STAGING from Tuesday, July 21st, 2026 at 13:00 until Wednesday, July 22nd, 2026 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.
Jul 14, 22:43 UTC
Jul 21, 2026
Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

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