All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Production Operational
90 days ago
100.0 % uptime
Today
Staging Operational
90 days ago
100.0 % uptime
Today
Data Platform Operational
Portal Report 1.0 Operational
Email notifications Operational
Salesforce Connector Operational
Zendesk Operational
Avalara Operational
Chase Paymentech Operational
Paypal Operational
FDMS Operational
PayU Operational
Litle/Vantiv/WorldPay Operational
CardinalCommerce Operational
Knowledgebase Operational
Retain Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

PRODUCTION : Amdocs MarketONE Subscribe 2026.03 Deployment Mar 24, 2026 13:00 - Mar 25, 2026 04:00 UTC

Amdocs MarketONE will deploy Subscribe 2026.03 to PRODUCTION from Tuesday, March 24th, 2026 at 13:00 UTC until Thursday, March 25th, 2026 at 04:00 UTC

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Mar 11, 2026 - 00:44 UTC

PRODUCTION : Retain 2026.03 Deployment Mar 25, 2026 13:00 - Mar 26, 2026 18:30 UTC

Amdocs MarketONE will deploy Retain 2026.03 to PRODUCTION from Wednesday, March 25th, 2026 at 13:00 until Thursday, March 26th, 2026 at 18:30 UTC

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Mar 11, 2026 - 00:45 UTC
Mar 20, 2026
STAGING : Retain 2026.03 Deployment- Postponed
Completed - The scheduled maintenance has been completed.
Mar 20, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 13:00 UTC
Update - The maintenance window for the Retain 2026.03 STAGING deployment has been rescheduled to Thursday, March 19th, 2026 at 13:00 until Friday, March 20th, 2026 at 18:30 UTC

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Mar 17, 16:56 UTC
Scheduled - Vindicia will deploy Retain 2026.03 to STAGING from Wednesday, March 18th, 2026 at 13:00 until Thursday, March 19th, 2026 at 18:30 UTC

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Mar 11, 00:43 UTC
Mar 19, 2026
STAGING : Amdocs MarketONE Subscribe 2026.03 Deployment
Completed - The scheduled maintenance has been completed.
Mar 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 13:00 UTC
Scheduled - Amdocs MarketONE will deploy Subscribe 2026.03 to STAGING from Wednesday, March 18, 2026 at 13:00 UTC until Thursday, March 19, 2026 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.
Mar 17, 16:54 UTC
Mar 18, 2026
Mar 17, 2026
STAGING : Amdocs MarketONE Subscribe 2026.03 Deployment- Postponed
Completed - This is to inform you that the activity has been postponed. We will share the revised schedule shortly.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Mar 17, 15:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 13:00 UTC
Scheduled - Amdocs MarketONE will deploy Subscribe 2026.03 to STAGING from Tuesday, March 17, 2026 at 13:00 UTC until Wednesday, March 18, 2026 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Mar 11, 00:43 UTC
Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026
Production: Maintenance Window on Tuesday, March 10, 2026 from 06:30 to 16:30 UTC
Completed - The scheduled maintenance has been completed.
Mar 10, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 06:30 UTC
Scheduled - Vindicia has scheduled a maintenance window for production, which will take place from 06:30 UTC to 16:30 UTC on Tuesday, March 10, 2026.

We do not anticipate any disruption to service.

For any queries, feel free to raise a ticket at clientsupport.vindicia.com or reach out to us at support@vindicia.com.
Mar 3, 17:14 UTC
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage