Vindicia Status

All Systems Operational

API Operational

Portal Operational

Prodtest Operational

Salesforce Connector Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 24, 2019

No incidents reported today.

Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

AvaTax Service issues

Resolved - Avalara issue has been resolved
Mar 18, 14:25 PDT

Investigating - Avalara has posted an alert that some customers are experiencing issues receiving tax calculations from the Communications platform. Avalara’s Site Reliability Engineering team is actively investigating the issue. They will share additional information on the Status page as soon as it is available. Vindicia will update this post as soon as we hear from Avalara.
Mar 15, 10:36 PDT

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

ProdTest : Server Maintenance

Completed - Server maintenance is complete
Mar 15, 13:02 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 10:00 PDT

Scheduled - Vindicia is declaring a server maintenance window today, 03/15/2019 between the hours of 10.00 am and 6.00pm PST. There will be no service impact during this time. If you have any questions, please contact support at https://clientsupport.vindicia.com or send an email to support@vindicia.com
Mar 15, 05:42 PDT

Mar 14, 2019

Production: CashBox 24.0.1 deployment

Completed - The scheduled maintenance has been completed.
Mar 14, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 09:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 8, 17:01 PST

Scheduled - Vindicia will deploy CashBox 24.0.1 to Production on Wednesday, March 13th between 9:00 am and 12:00 am Pacific Time. We do not anticipate any disruption to service during this process. The release notes can be retrieved from the Knowledge base at https://knowledge.vindicia.com/Release_Notes.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Mar 8, 16:56 PST

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.