All Systems Operational

API Operational
Portal Operational
Production Operational
Staging Operational
Data Platform Operational
Portal Report 1.0 Operational
Email notifications Operational
Salesforce Connector Operational
Zendesk Operational
Avalara Operational
Chase Paymentech Operational
Paypal Operational
FDMS Operational
PayU Operational
Litle/Vantiv/WorldPay Operational
CardinalCommerce Operational
Knowledgebase Operational
Retain Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 3, 2026

No incidents reported today.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Completed - The scheduled maintenance has been completed.
Oct 29, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 13:00 UTC
Scheduled - Amdocs will deploy Vindicia Retain 2026.10 to PRODUCTION from Wednesday, October 28th, 2026 at 13:00 UTC until Thursday, October 29th, 2026 at 18:30 UTC

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/portal/retainReleaseNotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Oct 20, 16:12 UTC

Oct 28, 2026

Completed - The scheduled maintenance has been completed.
Oct 28, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 13:00 UTC
Scheduled - Amdocs MarketONE will deploy Subscribe 2026.10 to Production from Tuesday, October 27th, 2026 at 13:00 UTC until Wednesday, October 28th, 2026 at 04:00 UTC

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.

Oct 20, 16:12 UTC

Oct 27, 2026

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Completed - The scheduled maintenance has been completed.
Oct 22, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 13:00 UTC
Scheduled - Amdocs will deploy Vindicia Retain 2026.10 to STAGING from Wednesday, October 21st, 2026 at 13:00 until Thursday, October 22nd, 2026 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at
https://docs.vindicia.com/portal/retainReleaseNotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Oct 20, 16:05 UTC

Oct 21, 2026

Completed - The scheduled maintenance has been completed.
Oct 21, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 17:00 UTC
Scheduled - Amdocs MarketONE will deploy Subscribe 2026.10 to STAGING from Tuesday, October 20th, 2026 at 17:00 until Wednesday, October 21st, 2026 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.

Oct 20, 16:16 UTC

Oct 20, 2026