All Systems Operational

API ? Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Production ? Operational
90 days ago
100.0 % uptime
Today
Staging ? Operational
90 days ago
100.0 % uptime
Today
Data Platform ? Operational
Portal Report 1.0 Operational
Email notifications ? Operational
Salesforce Connector Operational
Zendesk ? Operational
Avalara ? Operational
Chase Paymentech ? Operational
Paypal ? Operational
FDMS ? Operational
PayU ? Operational
Litle/Vantiv/WorldPay ? Operational
CardinalCommerce ? Operational
Knowledgebase ? Operational
Retain ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

STAGING : Subscribe 2025.05 Deployment May 20, 2025 13:00 - May 21, 2025 04:00 UTC

Vindicia will deploy Subscribe 2025.05 to STAGING from Tuesday, May 20th, 2025 at 13:00 UTC until Wednesday, May 21st, 2025 at 04:00 UTC

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Posted on May 08, 2025 - 22:40 UTC

STAGING : Retain 2025.05 Deployment May 20, 2025 13:00 - May 21, 2025 18:30 UTC

Vindicia will deploy Retain 2025.05 to STAGING from Tuesday, May 20th, 2025 at 13:00 UTC until Wednesday, May 21st, 2025 at 18:30 UTC

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Posted on May 08, 2025 - 22:40 UTC

Staging - Database Maintenances Monday, May 26th 2025 May 26, 2025 06:00-07:00 UTC

Vindicia is declaring a Staging database maintenance window for Subscribe and Retain on Monday, May 26th 2025 between 06:00 UTC and 07:00 UTC.

During this maintenance window there will be up to 60 seconds of Service degradation between 06:00 UTC and 07:00 UTC.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Posted on May 13, 2025 - 12:47 UTC

PRODUCTION : Subscribe 2025.05 Deployment May 28, 2025 13:00 - May 29, 2025 04:00 UTC

Vindicia will deploy Subscribe 2025.05 to Production from Wednesday, May 28th, 2025 at 13:00 UTC until Thursday, May 29th, 2025 at 04:00 UTC

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Posted on May 08, 2025 - 22:40 UTC

PRODUCTION : Retain 2025.05 Deployment May 28, 2025 13:00 - May 29, 2025 18:30 UTC

Vindicia will deploy Retain 2025.05 to PRODUCTION from Wednesday, May 28th, 2025 at 13:00 UTC until Thursday, May 29th, 2025 at 18:30 UTC

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Posted on May 08, 2025 - 22:40 UTC
May 16, 2025

No incidents reported today.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.