The following TLS certificates will expire in Production on Wednesday, August 24th, 2022 at 12am UTC
api.vindicia.com portal.vindicia.com
There should be no downtime or customer impact outside of those merchants who pre-cache our API or PORTAL endpoints.
If you are caching these certificates, or have any questions regarding this maintenance update, please reach out to us at https://clientsupport.vindicia.com or support@vindicia.com and we will provide you the updated one. Posted on
Jul 1, 23:45 UTC
Update -
Our scheduled production downtime has been completed.
All Vindicia services, REST and SOAP APIs, as well as Vindicia Portal are back online and up and running. All API calls will now work as expected.
Please note that although our services are back online, we are still undergoing a non-impacting maintenance window until Wednesday, August 17th, 2022 at 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 21:00 UTC
Update -
REMINDER:
Vindicia is scheduling a database maintenance for Subscribe and Retain in PRODUCTION from Tuesday, August 16th, 2022 at 21:00 UTC until Wednesday, August17th, 2022 at 00:00 UTC.
DURING THIS MAINTENANCE WINDOW, THERE WILL BE 60 MINUTES OF DOWNTIME ON August 16th, 2022 FROM 22:00 to 23:00 UTC AND THE PRODUCTION ENVIRONMENT WILL NOT BE AVAILABLE DURING THIS PERIOD.
Please note that all API calls (REST,SOAP) will fail during this 60-minute window and batch billing may have processing delays.
The API calls (REST,SOAP) and User Portal will be available for the remaining period of the window.
Vindicia is scheduling a database maintenance for Subscribe and Retain in PRODUCTION from Tuesday, August 16th, 2022 at 21:00 UTC until Wednesday, August17th, 2022 at 00:00 UTC.
DURING THIS MAINTENANCE WINDOW, THERE WILL BE 60 MINUTES OF DOWNTIME ON August 16th, 2022 FROM 22:00 to 23:00 UTC AND THE PRODUCTION ENVIRONMENT WILL NOT BE AVAILABLE DURING THIS PERIOD.
Please note that all API calls (REST,SOAP) will fail during this 60-minute window and batch billing may have processing delays.
The API calls (REST,SOAP) and User Portal will be available for the remaining period of the window.
Scheduled -
Vindicia is scheduling a database maintenance for Subscribe and Retain in PRODUCTION from Tuesday, August 16th, 2022 at 21:00 UTC until Wednesday, August17th, 2022 at 00:00 UTC.
DURING THIS MAINTENANCE WINDOW, THERE WILL BE 60 MINUTES OF DOWNTIME ON August 16th, 2022 FROM 22:00 to 23:00 UTC AND THE PRODUCTION ENVIRONMENT WILL NOT BE AVAILABLE DURING THIS PERIOD.
Please note that all API calls (REST,SOAP) will fail during this 60-minute window and batch billing may have processing delays.
The API calls (REST,SOAP) and User Portal will be available for the remaining period of the window.
Resolved -
Avalara reported a service degradation of their Avalara Tax Calculation service between 18:40 UTC and 19:13 UTC.
This incident may have impacted our customers who utilizes Avalara as their tax calculation engine. Details regarding this incident can be found on Avalara's status page located at https://status.avalara.com/incidents/j1gsplddvftm.