All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Production Operational
90 days ago
100.0 % uptime
Today
Staging Operational
90 days ago
100.0 % uptime
Today
Data Platform Operational
Portal Report 1.0 Operational
Email notifications Operational
Salesforce Connector Operational
Zendesk Operational
Avalara Operational
Chase Paymentech Operational
Paypal Operational
FDMS Operational
PayU Operational
Litle/Vantiv/WorldPay Operational
CardinalCommerce Operational
Knowledgebase Operational
Retain Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

PRODUCTION : Amdocs MarketONE Subscribe 2026.05 Deployment May 27, 2026 13:00 - May 28, 2026 04:00 UTC

Amdocs MarketONE will deploy Subscribe 2026.05 to PRODUCTION from Wednesday, May 27, 2026 at 13:00 UTC until Thursday, May 28,2026 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.
Posted on May 19, 2026 - 17:43 UTC

PRODUCTION : Retain 2026.05 Deployment May 28, 2026 13:00 - May 29, 2026 18:30 UTC

Amdocs will deploy Vindicia Retain 2026.05 to PRODUCTION from Thursday, May 28, 2026 at 13:00 until Friday, May 29, 2026 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on May 19, 2026 - 17:42 UTC
May 24, 2026

No incidents reported today.

May 23, 2026

No incidents reported.

May 22, 2026
STAGING : Retain 2026.05 Deployment
Completed - The scheduled maintenance has been completed.
May 22, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 13:00 UTC
Scheduled - Amdocs will deploy Vindicia Retain 2026.05 to STAGING from Thursday, May 21, 2026 at 13:00 until Friday, May 22, 2026 at 18:30 UTC

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
May 19, 17:41 UTC
May 21, 2026
STAGING : Amdocs MarketONE Subscribe 2026.05 Deployment
Completed - The scheduled maintenance has been completed.
May 21, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 13:00 UTC
Scheduled - Amdocs MarketONE will deploy Subscribe 2026.05 to STAGING from Wednesday, May 20, 2026 at 13:00 UTC until Thursday, May 21, 2026 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.
May 19, 17:43 UTC
May 20, 2026
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026
Production: Maintenance of Vindicia Retain Analytics Dashboard on Thursday, May 14th, 2026 from 09:30 UTC to 10:30 UTC
Completed - The scheduled maintenance has been completed.
May 14, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 09:30 UTC
Scheduled - The Vindicia Production Retain Analytics Dashboard will undergo a scheduled maintenance window from 09:30 UTC to 10:30 UTC on Thursday, May 14, 2026.

This maintenance will impact only users accessing the Retain Analytics Dashboard during this time.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
May 13, 14:42 UTC
May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage