STAGING : Amdocs MarketONE Subscribe 2026.10 Deployment
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 2026 - 17:00 UTC
Scheduled - Amdocs MarketONE will deploy Subscribe 2026.10 to STAGING from Tuesday, October 20th, 2026 at 17:00 until Wednesday, October 21st, 2026 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.
Oct 20, 2026 17:00 - Oct 21, 2026 04:00 UTC
Uptime over the past 90 days. View historical uptime.
API Operational
Portal Operational
Production Operational
Staging Under Maintenance
Data Platform Operational
Portal Report 1.0 Operational
Email notifications Operational
Salesforce Connector Operational
Zendesk Operational
Avalara Operational
Chase Paymentech Operational
Paypal Operational
FDMS Operational
PayU Operational
Litle/Vantiv/WorldPay Operational
CardinalCommerce Operational
Knowledgebase Operational
Retain Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

STAGING : Retain 2026.10 Deployment Oct 21, 2026 13:00 - Oct 22, 2026 18:00 UTC

Amdocs will deploy Vindicia Retain 2026.10 to STAGING from Wednesday, October 21st, 2026 at 13:00 until Thursday, October 22nd, 2026 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at
https://docs.vindicia.com/portal/retainReleaseNotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Oct 20, 2026 - 16:05 UTC

PRODUCTION : Amdocs MarketONE Subscribe 2026.10 Deployment Oct 27, 2026 13:00 - Oct 28, 2026 04:00 UTC

Amdocs MarketONE will deploy Subscribe 2026.10 to Production from Tuesday, October 27th, 2026 at 13:00 UTC until Wednesday, October 28th, 2026 at 04:00 UTC

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.
Posted on Oct 20, 2026 - 16:12 UTC

PRODUCTION : Retain 2026.10 Deployment Oct 28, 2026 13:00 - Oct 29, 2026 18:00 UTC

Amdocs will deploy Vindicia Retain 2026.10 to PRODUCTION from Wednesday, October 28th, 2026 at 13:00 UTC until Thursday, October 29th, 2026 at 18:30 UTC

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/portal/retainReleaseNotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Oct 20, 2026 - 16:12 UTC

Oct 20, 2026

Unresolved incident: STAGING : Amdocs MarketONE Subscribe 2026.10 Deployment.

Oct 19, 2026

Vindicia Retain Documentation Portal Enhancement
Completed - The scheduled maintenance has been completed.
Oct 19, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 22:00 UTC
Scheduled - We're excited to share that an enhanced version of the Vindicia Retain Documentation Portal will be available on October 19, 2026.

The update is designed to make it easier and faster to find the information you need, with several new improvements including:

🤖 AI-powered Documentation Assistant to help you quickly find answers and relevant content
📚 Enhanced API documentation experience with a cleaner, more intuitive interface
🧭 Improved navigation and content organization for easier browsing and discovery

You will continue to access the portal using the same URL:

https://docs.vindicia.com/

While the portal address remains unchanged, links to individual pages will be updated as part of this enhancement. As a result, any saved bookmarks or direct links to specific pages may no longer work after the transition.

If you cannot find a bookmarked page, please use the portal search or navigation menu to locate the content.

The upgrade is scheduled to take place on October 19 between 10:00 PM and 11:00 PM UTC. During this period, you may experience temporary interruptions or limited access to the portal.

We welcome your feedback and appreciate your partnership as we continue to improve the Vindicia Retain documentation experience.
If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com
Thank you,
Vindicia Retain Product Team
Oct 16, 19:27 UTC

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

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