Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 06:25 UTC
Update - We are continuing to investigate this issue.
Jan 12, 16:13 UTC
Investigating - Report 2.0 is currently unavailable. Vindicia Engineers are working on the problem and will keep you updated on any developments. If you need to run reports, please continue to use Reports 1.0 as a workaround.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Jan 12, 16:11 UTC
API ? Operational
Portal ? Operational
Salesforce Connector Operational
Staging ? Operational
Production ? Operational
90 days ago
99.99 % uptime
Today
Data Platform ? Operational
90 days ago
100.0 % uptime
Today
Zendesk ? Operational
Chase Paymentech ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
STAGING : Subscribe 2022.01 Deployment Jan 18, 16:00 - Jan 19, 04:00 UTC
Vindicia will deploy Subscribe 2022.01 to STAGING from Tuesday, January 18th, 2022 at 16:00 until Wednesday, January 19th, 2022 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Jan 7, 23:17 UTC
PRODUCTION : Subscribe 2022.01 Deployment Jan 25, 16:00 - Jan 26, 04:00 UTC
Vindicia will deploy Subscribe 2022.01 to PRODUCTION from Tuesday, January 25th, 2021 at 16:00 until Wednesday, January 26th, 2021 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Jan 7, 23:17 UTC
Past Incidents
Jan 17, 2022

No incidents reported today.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

Unresolved incident: Reports 2.0 is not operational.

Jan 12, 2022
Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.

Jan 4, 2022

No incidents reported.

Jan 3, 2022

No incidents reported.