All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Production Operational
90 days ago
100.0 % uptime
Today
Staging Operational
90 days ago
100.0 % uptime
Today
Data Platform Operational
Portal Report 1.0 Operational
Email notifications Operational
Salesforce Connector Operational
Zendesk Operational
Avalara Operational
Chase Paymentech Operational
Paypal Operational
FDMS Operational
PayU Operational
Litle/Vantiv/WorldPay Operational
CardinalCommerce Operational
Knowledgebase Operational
Retain Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Production : Infrastructure Maintenance Window on Wednesday, July 8, 2026 from 17:00 to 21:00 UTC Jul 8, 2026 17:00-21:00 UTC

Vindicia has scheduled a infrastructure maintenance window for Production, which will take place from 17:00 UTC to 21:00 UTC on Wednesday, July 8, 2026

We do not anticipate any disruption to service during this process.

For any queries, feel free to raise a ticket at clientsupport.vindicia.com or reach out to us at support@vindicia.com.
Posted on Jun 24, 2026 - 15:34 UTC
Jul 6, 2026
Production: Maintenance of Vindicia Retain Analytics Dashboard on Monday, July 6th, 2026 from 07:00 UTC to 11:00 UTC - EXTENDED
Completed - The scheduled maintenance has been completed.
Jul 6, 11:30 UTC
Update - Update: The scheduled maintenance is extended by 30 minutes from 11:00 UTC to 11:30 UTC on Monday, July 6, 2026.
Jul 6, 10:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 07:00 UTC
Scheduled - The Vindicia Production Retain Analytics Dashboard will undergo a scheduled maintenance window from 07:00 UTC to 11:00 UTC on Monday, July 6, 2026.

This maintenance will impact only users accessing the Retain Analytics Dashboard during this time.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Jun 17, 15:06 UTC
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
Production: Maintenance Window on Thursday, June 25, 2026 from 21:40 to 23:59 UTC
Completed - The scheduled maintenance has been completed.
Jun 26, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 21:41 UTC
Scheduled - Vindicia has scheduled a maintenance window for production, which will take place from 21:40 UTC to 23:59 UTC on Thursday, June 25, 2026.

No disruption is expected during the maintenance window from 21:40 UTC to 23:59 UTC

For any queries, feel free to raise a ticket at clientsupport.vindicia.com or reach out to us at support@vindicia.com.
Jun 25, 21:40 UTC
Jun 25, 2026
PRODUCTION : Retain 2026.06 Deployment
Completed - The scheduled maintenance has been completed.
Jun 25, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 13:00 UTC
Scheduled - Amdocs will deploy Vindicia Retain 2026.06 to PRODUCTION from Wednesday, June 24th, 2026 at 13:00 until Thursday, June 25th, 2026 at 18:30 UTC

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Jun 11, 19:47 UTC
Jun 24, 2026
PRODUCTION : Amdocs MarketONE Subscribe 2026.06 Deployment
Completed - The scheduled maintenance has been completed.
Jun 24, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 13:00 UTC
Scheduled - Amdocs MarketONE will deploy Subscribe 2026.06 to PRODUCTION from Tuesday, June 23rd, 2026 at 13:00 UTC until Wednesday, June 24th, 2026 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.
Jun 11, 19:49 UTC
Jun 23, 2026
Jun 22, 2026
Production: Infrastructure Maintenance Window on Monday, June 22, 2026 from 12:00 PM to 05:00 PM UTC- Rescheduled
Completed - The scheduled maintenance has been completed.
Jun 22, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 12:00 UTC
Update - The maintenance window timing has been rescheduled from Monday, June 22, 2026 between 09:00 AM UTC and 01:30 PM UTC to Monday, June 22, 2026 between 12:00 PM UTC and 05:00 PM UTC.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Jun 19, 12:24 UTC
Scheduled - Vindicia has scheduled a infrastructure maintenance window for Production, which will take place from 09:00 AM UTC to 01:30 PM UTC on Monday, June 22, 2026

We do not anticipate any disruption to service during this process.

For any queries, feel free to raise a ticket at clientsupport.vindicia.com or reach out to us at support@vindicia.com.
Jun 11, 15:13 UTC
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