All Systems Operational
API ? Operational
Portal ? Operational
Prodtest ? Operational
Salesforce Connector Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Prodtest: CashBox 25.0.0 deployment Jun 19, 09:00-21:00 PDT
Vindicia will be deploying CashBox 25.0.0 to Prodtest on Wednesday, June 19th, 2019, between 9:00 AM and 9:00 PM Pacific Time. We do not anticipate any disruption to service.

If you have questions, please submit a ticket at https://:clientsupport.vindicia.com or email support@vindicia.com
Posted on Jun 17, 14:42 PDT
Past Incidents
Jun 18, 2019

No incidents reported today.

Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019
Production Connectivity issue(DNS issue)
Resolved - This issue has been resolved.
Jun 14, 07:08 PDT
Update - Hi All,

We have identified the issue and are continuing to take steps to fully remediate
Jun 14, 06:48 PDT
Update - We are continuing to investigate this issue.
Jun 14, 06:46 PDT
Update - We are continuing to investigate this issue.
Jun 14, 05:20 PDT
Investigating - Hi,

We are experiencing a Production connectivity issue and we are investigating it.

Thanks
Jun 14, 05:15 PDT
Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019
ProdTest : Chase Paymentech unavailable
Resolved - This incident has been resolved
Jun 10, 18:40 PDT
Investigating - Merchants using Chase Paymentech in ProdTest are unable to connect to the Payment Processor. This is an issue that Vindicia has escalated to Chase Paymentech for remediation. We will update this alert once the issue is resolved.
Jun 7, 15:14 PDT
Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 6, 2019
Production: CashBox 24.1.1 deployment
Completed - The scheduled maintenance has been completed.
Jun 6, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 09:00 PDT
Scheduled - Vindicia will be deploying CashBox 24.1.1 to Production Thursday, June 6th, 2019, between 9:00 AM and 9:00 PM Pacific Time. We do not anticipate any disruption to service.

If you have questions, please submit a ticket at https://:clientsupport.vindicia.com or email support@vindicia.com
Jun 5, 09:05 PDT
Jun 5, 2019
Prodtest: CashBox 24.1.1 deployment
Completed - The scheduled maintenance has been completed.
Jun 5, 21:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 10:00 PDT
Scheduled - Vindicia will be deploying CashBox 24.1.1 to Prodtest TODAY, Wednesday, June 5th, 2019, between 10:00 AM and 9:00 PM Pacific Time. We do not anticipate any disruption to service.

If you have questions, please submit a ticket at https://:clientsupport.vindicia.com or email support@vindicia.com
Jun 5, 09:02 PDT
Jun 4, 2019

No incidents reported.

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