All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Production Operational
90 days ago
100.0 % uptime
Today
Staging Operational
90 days ago
100.0 % uptime
Today
Data Platform Operational
Portal Report 1.0 Operational
Email notifications Operational
Salesforce Connector Operational
Zendesk Operational
Avalara Operational
Chase Paymentech Operational
Paypal Operational
FDMS Operational
PayU Operational
Litle/Vantiv/WorldPay Operational
CardinalCommerce Operational
Knowledgebase Operational
Retain Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

STAGING : Amdocs MarketONE Subscribe 2026.07 Deployment Jul 21, 2026 13:00 - Jul 22, 2026 04:00 UTC

Amdocs MarketONE will deploy Subscribe 2026.07 to STAGING from Tuesday, July 21st, 2026 at 13:00 until Wednesday, July 22nd, 2026 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.
Posted on Jul 14, 2026 - 22:43 UTC

STAGING : Retain 2026.07 Deployment Jul 22, 2026 13:00 - Jul 23, 2026 18:30 UTC

Amdocs will deploy Vindicia Retain 2026.07 to STAGING from Wednesday, July 22nd, 2026 at 13:00 until Thursday, July 23rd, 2026 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Jul 14, 2026 - 22:44 UTC

PRODUCTION : Amdocs MarketONE Subscribe 2026.07 Deployment Jul 28, 2026 13:00 - Jul 29, 2026 04:00 UTC

Amdocs MarketONE will deploy Subscribe 2026.07 to PRODUCTION from Tuesday, July 28th, 2026 at 13:00 UTC until Wednesday, July 29th, 2026 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.
Posted on Jul 14, 2026 - 22:40 UTC

PRODUCTION : Retain 2026.07 Deployment Jul 29, 2026 13:00 - Jul 30, 2026 18:30 UTC

Amdocs will deploy Vindicia Retain 2026.07 to PRODUCTION from Wednesday, July 29th, 2026 at 13:00 until Thursday, July 30th, 2026 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Jul 14, 2026 - 22:42 UTC
Jul 16, 2026

No incidents reported today.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026
Production : Infrastructure Maintenance Window on Wednesday, July 8, 2026 from 17:00 to 21:00 UTC
Completed - The scheduled maintenance has been completed.
Jul 8, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 17:00 UTC
Scheduled - Vindicia has scheduled a infrastructure maintenance window for Production, which will take place from 17:00 UTC to 21:00 UTC on Wednesday, July 8, 2026

We do not anticipate any disruption to service during this process.

For any queries, feel free to raise a ticket at clientsupport.vindicia.com or reach out to us at support@vindicia.com.
Jun 24, 15:34 UTC
Jul 7, 2026

No incidents reported.

Jul 6, 2026
Production: Maintenance of Vindicia Retain Analytics Dashboard on Monday, July 6th, 2026 from 07:00 UTC to 11:00 UTC - EXTENDED
Completed - The scheduled maintenance has been completed.
Jul 6, 11:30 UTC
Update - Update: The scheduled maintenance is extended by 30 minutes from 11:00 UTC to 11:30 UTC on Monday, July 6, 2026.
Jul 6, 10:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 07:00 UTC
Scheduled - The Vindicia Production Retain Analytics Dashboard will undergo a scheduled maintenance window from 07:00 UTC to 11:00 UTC on Monday, July 6, 2026.

This maintenance will impact only users accessing the Retain Analytics Dashboard during this time.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Jun 17, 15:06 UTC
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage