STAGING : Retain 2026.08 Deployment
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 2026 - 13:00 UTC
Scheduled - Amdocs will deploy Vindicia Retain 2026.08 to STAGING from Tuesday, August 18th, 2026 at 13:00 until Wednesday, August 19th, 2026 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Aug 18, 2026 13:00 - Aug 19, 2026 18:30 UTC
Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Production Operational
90 days ago
100.0 % uptime
Today
Staging Operational
90 days ago
100.0 % uptime
Today
Data Platform Operational
Portal Report 1.0 Operational
Email notifications Operational
Salesforce Connector Operational
Zendesk Operational
Avalara Operational
Chase Paymentech Operational
Paypal Operational
FDMS Operational
PayU Operational
Litle/Vantiv/WorldPay Operational
CardinalCommerce Operational
Knowledgebase Operational
Retain Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

PRODUCTION : Amdocs MarketONE Subscribe 2026.08 Deployment Aug 25, 2026 13:00 - Aug 26, 2026 04:00 UTC

Amdocs MarketONE will deploy Subscribe 2026.08 to Production from Tuesday, August 25th, 2026 at 13:00 UTC until Wednesday, August 26th, 2026 at 04:00 UTC

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.
Posted on Aug 17, 2026 - 18:58 UTC

PRODUCTION : Retain 2026.08 Deployment Aug 26, 2026 13:00 - Aug 27, 2026 18:30 UTC

Amdocs will deploy Vindicia Retain 2026.08 to PRODUCTION from Wednesday, August 26th, 2026 at 13:00 until Thursday, August 27th, 2026 at 18:30 UTC

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Aug 17, 2026 - 18:56 UTC

Aug 19, 2026

STAGING : Amdocs MarketONE Subscribe 2026.08 Deployment
Completed - The scheduled maintenance has been completed.
Aug 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 13:01 UTC
Scheduled - Amdocs MarketONE will deploy Subscribe 2026.08 to STAGING from Tuesday, August 18th, 2026 at 13:00 until Wednesday, August 19th, 2026 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.
Aug 17, 18:55 UTC

Aug 18, 2026

Unresolved incident: STAGING : Retain 2026.08 Deployment.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

TLS 1.3 enablement and TLS 1.2 strong cipher update in Production on Thursday, August 6, 2026 - EXTENDED
Completed - The scheduled maintenance has been completed.
Aug 6, 13:00 UTC
Update - Update : Scheduled maintenance is extended by 2hrs from 11:00 UTC to 13:00 UTC on Thursday, August 6, 2026
Aug 6, 10:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 09:00 UTC
Scheduled - Vindicia will update TLS configuration on Vindicia CashBox Production endpoints (Portal, REST API, and SOAP) on Production Thursady, August 6, 2026 between 09:00 UTC to 11:00 UTC.

As part of ongoing security and PCI compliance improvements, we will:
• Enable TLS 1.3
• Remove weak TLS 1.2 cipher suites

Clients must support TLS 1.2 with modern cipher suites or TLS 1.3. Connections using outdated TLS libraries or weak ciphers may fail after this change.

We do not anticipate service disruption for clients already using modern TLS configurations. Please ensure your integrations are ready ahead of this date.

If you are caching these certificates, or have any questions regarding this maintenance update, please reach out to us at https://clientsupport.vindicia.com or support@vindicia.com to request the updated certificate.
Jul 31, 22:40 UTC

Aug 5, 2026

No incidents reported.

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