All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Production Operational
90 days ago
100.0 % uptime
Today
Staging Operational
90 days ago
100.0 % uptime
Today
Data Platform Operational
Portal Report 1.0 Operational
Email notifications Operational
Salesforce Connector Operational
Zendesk Operational
Avalara Operational
Chase Paymentech Operational
Paypal Operational
FDMS Operational
PayU Operational
Litle/Vantiv/WorldPay Operational
CardinalCommerce Operational
Knowledgebase Operational
Retain Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

STAGING : Amdocs MarketONE Subscribe 2026.03 Deployment Mar 17, 2026 13:00 - Mar 18, 2026 04:00 UTC

Amdocs MarketONE will deploy Subscribe 2026.03 to STAGING from Tuesday, March 17, 2026 at 13:00 UTC until Wednesday, March 18, 2026 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Mar 11, 2026 - 00:43 UTC

STAGING : Retain 2026.03 Deployment Mar 18, 2026 13:00 - Mar 19, 2026 18:30 UTC

Vindicia will deploy Retain 2026.03 to STAGING from Wednesday, March 18th, 2026 at 13:00 until Thursday, March 19th, 2026 at 18:30 UTC

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Mar 11, 2026 - 00:43 UTC

PRODUCTION : Amdocs MarketONE Subscribe 2026.03 Deployment Mar 24, 2026 13:00 - Mar 25, 2026 04:00 UTC

Amdocs MarketONE will deploy Subscribe 2026.03 to PRODUCTION from Tuesday, March 24th, 2026 at 13:00 UTC until Thursday, March 25th, 2026 at 04:00 UTC

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Mar 11, 2026 - 00:44 UTC

PRODUCTION : Retain 2026.03 Deployment Mar 25, 2026 13:00 - Mar 26, 2026 18:30 UTC

Amdocs MarketONE will deploy Retain 2026.03 to PRODUCTION from Wednesday, March 25th, 2026 at 13:00 until Thursday, March 26th, 2026 at 18:30 UTC

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Mar 11, 2026 - 00:45 UTC
Mar 12, 2026

No incidents reported today.

Mar 11, 2026

No incidents reported.

Mar 10, 2026
Production: Maintenance Window on Tuesday, March 10, 2026 from 06:30 to 16:30 UTC
Completed - The scheduled maintenance has been completed.
Mar 10, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 06:30 UTC
Scheduled - Vindicia has scheduled a maintenance window for production, which will take place from 06:30 UTC to 16:30 UTC on Tuesday, March 10, 2026.

We do not anticipate any disruption to service.

For any queries, feel free to raise a ticket at clientsupport.vindicia.com or reach out to us at support@vindicia.com.
Mar 3, 17:14 UTC
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026
Staging: Infrastructure Maintenance Window on Monday, March 02, 2026 from 06:30 to 16:30 UTC
Completed - The scheduled maintenance has been completed.
Mar 2, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 06:30 UTC
Scheduled - Vindicia has scheduled a infrastructure maintenance window for staging, which will take place from 06:30 UTC to 16:30 UTC on Monday, March 02, 2026.

We do not anticipate any disruption to service during this process.

For any queries, feel free to raise a ticket at https://clientsupport.vindicia.com or reach out to us at support@vindicia.com.
Feb 25, 13:08 UTC
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
PRODUCTION : Retain 2026.02 Deployment
Completed - The scheduled maintenance has been completed.
Feb 26, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 13:00 UTC
Scheduled - Amdocs MarketONE will deploy Retain 2026.02 to PRODUCTION from Wednesday, February 25th, 2026 at 13:00 until Thursday, February 26th, 2026 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Feb 17, 23:05 UTC
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