All Systems Operational
API ? Operational
Portal ? Operational
Prodtest ? Operational
Salesforce Connector Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 16, 2019

No incidents reported today.

Dec 15, 2019

No incidents reported.

Dec 14, 2019

No incidents reported.

Dec 13, 2019

No incidents reported.

Dec 12, 2019
Completed - The scheduled maintenance has been completed.
Dec 12, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 09:00 PST
Scheduled - Vindicia is declaring a server maintenance to Production application servers and webservers on Thursday ,12 December, 2019 between 9:00 AM PT to 9:00 PM PT . We do not anticipate any disruption to service. If you have questions, please submit a ticket at https://:clientsupport.vindicia.com or email support@vindicia.com
Dec 8, 19:04 PST
Dec 11, 2019
Completed - The scheduled maintenance has been completed.
Dec 11, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 09:00 PST
Scheduled - Vindicia is declaring a server maintenance to Production application servers and web-servers on Wednesday,11 December, 2019 between 9:00 AM PT to 9:00 PM PT . We do not anticipate any disruption to service. If you have questions, please submit a ticket at https://:clientsupport.vindicia.com or email support@vindicia.com
Dec 8, 19:00 PST
Dec 10, 2019
Completed - The scheduled maintenance has been completed.
Dec 10, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 09:01 PST
Scheduled - Vindicia is declaring a server maintenance to Production application servers and webservers on Tuesday ,10 December, 2019 between 9:00 AM PT to 9:00 PM PT . We do not anticipate any disruption to service. If you have questions, please submit a ticket at https://:clientsupport.vindicia.com or email support@vindicia.com
Dec 8, 18:54 PST
Resolved - This incident has been resolved.
Dec 10, 07:58 PST
Investigating - Vindicia is experiencing issues impacting the Prodtest environment. We are currently investigating this issue with high priority and will update this post as we gather more information.
If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Dec 10, 06:03 PST
Dec 9, 2019
Resolved - Our operations team has confirmed that this issue is now resolved.

If you have any questions, please contact https://clientsupport.vindicia.com or send an email to support@vindicia.com.
Dec 9, 11:42 PST
Monitoring - We have identified and fixed the issue causing the degraded API service calls times. API call times are no longer elevated.

If you have any questions, please contact https://clientsupport.vindicia.com or send an email to support@vindicia.com.
Dec 9, 10:36 PST
Update - We are continuing to investigate this issue.
Dec 9, 09:43 PST
Investigating - Vindicia customers may be experiencing Elevated Call Times in the Production environment.

Operations is investigating and is urgently working on a resolution. We will keep you updated on the progress.

If you have any questions, please contact https://clientsupport.vindicia.com or send an email to support@vindicia.com.
Dec 9, 09:43 PST
Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019
Completed - The scheduled server maintenance has been completed.
Dec 4, 23:04 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 22:00 PST
Scheduled - Vindicia is declaring a server maintenance in Production on Dec 4 2019 between 22:00 - 23:30 PST. We do not anticipate any disruption to service.

If you have questions, please submit a ticket at https://clientsupport.vindicia.com or email support@vindicia.com.
Dec 4, 21:41 PST
Completed - The server maintenance has been completed.
Dec 4, 19:56 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 19:01 PST
Scheduled - Vindicia is declaring a server maintenance in Production on Dec 4 2019 between 19:00 - 20:30 pm PST. We do not anticipate any disruption to service.

If you have questions, please submit a ticket at https://clientsupport.vindicia.com or email support@vindicia.com.
Dec 4, 18:54 PST
Dec 3, 2019
Completed - The scheduled maintenance has been completed.
Dec 3, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 09:00 PST
Scheduled - Vindicia will be deploying CashBox 26.0.0 to Production on Tuesday, December 3rd, 2019 between 09:00 AM and 9:00 PM Pacific Time.
As a matter of process, back-end database updates are deployed on Day 1 and front-end web server updates are deployed the following day, Day 2. We do not anticipate any disruption to service.
If you have questions, please submit a ticket at https://:clientsupport.vindicia.com or email support@vindicia.com
Nov 19, 23:03 PST
Dec 2, 2019
Completed - The scheduled maintenance has been completed.
Dec 2, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 09:00 PST
Scheduled - Vindicia will be deploying CashBox 26.0.0 to Production on Monday, December 2nd, 2019 between 09:00 AM and 9:00 PM Pacific Time.
As a matter of process, back-end database updates are deployed on Day 1 and front-end web server updates are deployed the following day, Day 2. We do not anticipate any disruption to service.
If you have questions, please submit a ticket at https://:clientsupport.vindicia.com or email support@vindicia.com
Nov 19, 23:02 PST