All Systems Operational
API ? Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Production ? Operational
90 days ago
100.0 % uptime
Today
Staging ? Operational
90 days ago
100.0 % uptime
Today
Data Platform ? Operational
Portal Report 1.0 Operational
Email notifications ? Operational
Salesforce Connector Operational
Zendesk ? Operational
Avalara ? Operational
Chase Paymentech ? Operational
Paypal ? Operational
FDMS ? Operational
PayU ? Operational
Litle/Vantiv/WorldPay ? Operational
CardinalCommerce ? Operational
Knowledgebase ? Operational
Retain ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Vindicia Production Portal Dashboard will be having a maintenance window from 09:30 UTC to 11:30 UTC on Monday June 24th, 2024

This will affect only the users that access the Portal Dashboard.

If you have any questions, please post a ticket to https://clientsupport.vindicia or contact support@vindicia.com.

Posted on Jun 19, 2024 - 11:37 UTC
PRODUCTION : Retain 2024:06 Deployment Jun 25, 2024 13:00 - Jun 26, 2024 18:30 UTC
Vindicia will deploy Retain 2024:06 to PRODUCTION from Tuesday, June 25th, 2024 at 13:00 UTC until Wednesday, June 26th 2024 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Posted on Jun 05, 2024 - 23:42 UTC
PRODUCTION : Subscribe 2024.06 Deployment Jun 25, 2024 13:00 - Jun 26, 2024 04:00 UTC
Vindicia will deploy Subscribe 2024:06 to PRODUCTION from Tuesday, June 25th, 2024 at 13:00 UTC until Wednesday, June 26th, 2024 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Posted on Jun 05, 2024 - 23:37 UTC
Past Incidents
Jun 24, 2024

No incidents reported today.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024
Completed - The scheduled maintenance has been completed.
Jun 20, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 02:00 UTC
Scheduled - There will be a Production maintenance window, from 02:00 to 04:00 UTC on Thursday June 20, 2024.

During this maintenance window, between 02:15 to 02:30 UTC, there may be Service Degradation where some APIs calls may fail.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Jun 18, 22:39 UTC
Jun 19, 2024
Completed - The scheduled maintenance has been completed.
Jun 19, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 13:00 UTC
Scheduled - Vindicia will deploy Retain 2024:06 to STAGING from Tuesday, June 18th, 2024 at 13:00 UTC until Wednesday, June 19th, 2024 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Jun 5, 23:41 UTC
Completed - The scheduled maintenance has been completed.
Jun 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 13:00 UTC
Scheduled - Vindicia will deploy Subscribe 2024:06 to STAGING from Tuesday, June 18th, 2024 at 13:00 UTC until Wednesday, June 19th, 2024 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Jun 5, 23:36 UTC
Jun 18, 2024
Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024
Completed - The scheduled production maintenance for Tuesday, June 11, 2024 has been postponed. We’ll provide updates on the new date soon.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Jun 11, 02:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 02:00 UTC
Scheduled - There will be a Production maintenance window, from 02:00 to 04:00 UTC on Tuesday June 11, 2024.

During this maintenance window, between 02:15 to 02:30 UTC, there may be Service Degradation where some APIs calls may fail.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Jun 10, 11:09 UTC
Jun 10, 2024

No incidents reported.