All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Production Operational
90 days ago
100.0 % uptime
Today
Staging Operational
90 days ago
100.0 % uptime
Today
Data Platform Operational
Portal Report 1.0 Operational
Email notifications Operational
Salesforce Connector Operational
Zendesk Operational
Avalara Operational
Chase Paymentech Operational
Paypal Operational
FDMS Operational
PayU Operational
Litle/Vantiv/WorldPay Operational
CardinalCommerce Operational
Knowledgebase Operational
Retain Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

PRODUCTION : Amdocs MarketONE Subscribe 2026.02 Deployment Feb 24, 2026 13:00 - Feb 25, 2026 04:00 UTC

Amdocs MarketONE will deploy Subscribe 2026.02 to PRODUCTION from Tuesday, February 24th, 2026 at 13:00 UTC until Wednesday, February 25th, 2026 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.
Posted on Feb 17, 2026 - 23:04 UTC

PRODUCTION : Retain 2026.02 Deployment Feb 25, 2026 13:00 - Feb 26, 2026 18:30 UTC

Amdocs MarketONE will deploy Retain 2026.02 to PRODUCTION from Wednesday, February 25th, 2026 at 13:00 until Thursday, February 26th, 2026 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted on Feb 17, 2026 - 23:05 UTC
Feb 22, 2026

No incidents reported today.

Feb 21, 2026

No incidents reported.

Feb 20, 2026
Staging: Infrastructure Maintenance Window on Monday, February 23, 2026 from 06:30 to 16:30 UTC
Completed - This is to inform you that the scheduled maintenance planned for today has been postponed. We will notify you as soon as a new date is confirmed.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Feb 20, 19:56 UTC
Scheduled - Vindicia has scheduled a infrastructure maintenance window for staging, which will take place from 06:30 UTC to 16:30 UTC on Monday, February 23, 2026.

We do not anticipate any disruption to service during this process.

For any queries, feel free to raise a ticket at https://clientsupport.vindicia.com or reach out to us at support@vindicia.com.
Feb 18, 13:54 UTC
Feb 19, 2026
STAGING : Retain 2026.02 Deployment
Completed - The scheduled maintenance has been completed.
Feb 19, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 13:00 UTC
Scheduled - Vindicia will deploy Retain 2026.02 to STAGING from Wednesday, February 18th, 2026 at 13:00 until Thursday, February 19th, 2026 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Feb 17, 13:58 UTC
Feb 18, 2026
STAGING : Amdocs MarketONE Subscribe 2026.02 Deployment
Completed - The scheduled maintenance has been completed.
Feb 18, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 16:30 UTC
Scheduled - Amdocs MarketONE will deploy Subscribe 2026.02 to STAGING from Tuesday, February 17th, 2026 at 16:30 until Wednesday, February 18th, 2026 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

If you have any questions, please post a ticket to https://m1support.amdocs.com or contact m1support@amdocs.com.
Feb 17, 13:57 UTC
Feb 17, 2026
Production : Maintenance Window on Tuesday, February 17, 2026 from 10:30 to 13:30 UTC
Completed - The scheduled maintenance has been completed.
Feb 17, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 10:30 UTC
Scheduled - Vindicia has scheduled a maintenance window for Production, which will take place from 10:30 UTC to 13:30 UTC on Tuesday, February 17, 2026.

No disruption is expected during the maintenance window from 10:30 UTC to 13:30 UTC

For any queries, feel free to raise a ticket at https://clientsupport.vindicia.com or reach out to us at support@vindicia.com.
Feb 10, 11:29 UTC
Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
Production : Maintenance of Vindicia Retain Analytics Dashboard on Thursday, February 12th, 2026 from 10:30 UTC to 12:30 UTC
Completed - The scheduled maintenance has been completed.
Feb 12, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 10:30 UTC
Scheduled - The Vindicia Production Retain Analytics Dashboard will undergo a scheduled maintenance window from 10:30 UTC to 12:30 UTC on Thursday, February 12, 2026.

This maintenance will impact only users accessing the Retain Analytics Dashboard during this time.

If you have any questions or concerns, please submit a ticket at https://clientsupport.vindicia.com or contact support@vindicia.com.
Feb 5, 12:52 UTC
Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

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