All Systems Operational
API ? Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Production ? Operational
90 days ago
100.0 % uptime
Today
Staging ? Operational
90 days ago
100.0 % uptime
Today
Data Platform ? Operational
Portal Report 1.0 Operational
Email notifications ? Operational
Salesforce Connector Operational
Zendesk ? Operational
Avalara ? Operational
Chase Paymentech ? Operational
Paypal ? Operational
FDMS ? Operational
PayU ? Operational
Litle/Vantiv/WorldPay ? Operational
CardinalCommerce ? Operational
Knowledgebase ? Operational
Retain ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Zendesk maintenance on July 18, 2024. Jul 18, 2024 07:00-12:00 UTC
Zendesk will perform scheduled database maintenance from Thursday, July 18th , 2024 at 07:00 UTC until Thursday, July 18th , 2024 at 12:00 UTC.

During the maintenance window, Zendesk users may experience intermittent errors or performance degradation.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Posted on Jul 02, 2024 - 09:43 UTC
STAGING : Retain 2024:07 Deployment Jul 30, 2024 13:00 - Jul 31, 2024 18:30 UTC
Vindicia will deploy Retain 2024:07 to STAGING from Tuesday, July 30th, 2024 at 13:00 UTC until Wednesday, July 31st, 2024 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Posted on Jul 11, 2024 - 17:58 UTC
STAGING : Subscribe 2024.07 Deployment Jul 30, 2024 13:00 - Jul 31, 2024 04:00 UTC
Vindicia will deploy Subscribe 2024.07 to STAGING from Tuesday, July 30th, 2024 at 13:00 UTC until Wednesday, July 31st, 2024 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Posted on Jul 11, 2024 - 17:57 UTC
PRODUCTION : Retain 2024.07 Deployment Aug 6, 2024 13:00 - Aug 7, 2024 18:30 UTC
Vindicia will deploy Retain 2024.07 to PRODUCTION from Tuesday, August 06th, 2024 at 13:00 until Wednesday, August 07th, 2024 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Posted on Jul 11, 2024 - 18:09 UTC
PRODUCTION : Subscribe 2024.07 Deployment Aug 6, 2024 13:00 - Aug 7, 2024 04:00 UTC
Vindicia will deploy Subscribe 2024.07 to PRODUCTION from Tuesday, August 06th, 2024 at 13:00 UTC until Wednesday, August 07th, 2024 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Posted on Jul 11, 2024 - 18:00 UTC
Past Incidents
Jul 17, 2024

No incidents reported today.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.