Elevated Production API response times detected

Incident Report for Vindicia

Resolved

Issue has been resolved and system is stable from last couple of hours.

Posted Apr 03, 2019 - 04:15 UTC

Update

Vindicia continues to experience elevated response times. Our merchants are experiencing timeouts . Engineering is actively working to address the issue. We will keep you updated

Posted Apr 03, 2019 - 01:09 UTC

Investigating

Vindicia has detected elevated API response times . The operations team is actively investigating the issue.

Posted Apr 02, 2019 - 11:08 UTC

This incident affected: API and Portal.