Vindicia is moving to AWS!
Incident Report for Vindicia
Resolved
This incident has been resolved.
Posted Mar 24, 2021 - 00:19 UTC
Update
We are continuing to monitor for any further issues.
Posted Feb 18, 2021 - 01:18 UTC
Update
As part of our AWS Migration process, the Legacy ProdTest environment has been fully decommissioned on Jan 28th, 2021.
Please see details regarding this update on https://trust.vindicia.com/incidents/2wd8jcxd5p3y

Note that the Legacy ProdTest service endpoints will no longer be available to Vindicia merchants.

The next phase of our AWS Migration will involve the Production environment and is scheduled for mid-March 2021.
For details regarding this event, please see the trustpage:
https://trust.vindicia.com/incidents/vzgzkbmqttw9

For additional information please see:
Knowledge Base - https://knowledge.vindicia.com/Frequently_Asked_Questions/Cloud_Move_Resources

If you have any questions please contact cloudteam@vindicia.com. If you have any other questions please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted Feb 17, 2021 - 19:00 UTC
Monitoring
Vindicia will be migrating its Vindicia Retain and Vindicia Subscribe cloud infrastructure platform to Amazon Web Services (AWS)

The first phase of this AWS deployment will be to the ProdTest environment. Please see details regarding this deployment on our trustpost page https://trust.vindicia.com/incidents/4jscf0qvj5fm

Visit our knowledge base for the latest information on our move to the cloud including an updated timeline, IP addresses, and a migration readiness checklist.
https://knowledge.vindicia.com/Frequently_Asked_Questions/Cloud_Move_Resources

Also, email the cloud move team at cloudteam@vindicia.com with any Questions or Concerns.
Posted Oct 03, 2020 - 15:40 UTC
This incident affected: API.