Production Portal Report 1.0 & 2.0 Performance issue

Incident Report for Vindicia

Resolved

This incident has been resolved.

Posted Feb 02, 2023 - 17:11 UTC

Monitoring

Portal report 1.0 & 2.0 Issue has been resolved. No issues with new reports and we are working on backlogs.

If you have questions, please post a ticket at https://clientsupport.vindicia.com, or send email to support@vindicia.com.

Posted Feb 02, 2023 - 16:12 UTC

Investigating

We are experiencing a longer than expected delivery time for scheduled and one time reports run from the Vindicia merchant portal. Our engineers are investigating the issue. We will update this alert once performance is back to normal. We appreciate your patience.

If you have questions, please post a ticket at https://clientsupport.vindicia.com, or send email to support@vindicia.com.

Posted Feb 02, 2023 - 12:29 UTC

This incident affected: Data Platform and Portal Report 1.0.