All Systems Operational
Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Production ? Operational
90 days ago
100.0 % uptime
Today
Staging ? Operational
90 days ago
100.0 % uptime
Today
Data Platform ? Operational
Portal Report 1.0 Operational
Email notifications ? Operational
Salesforce Connector Operational
Zendesk ? Operational
Avalara ? Operational
Chase Paymentech ? Operational
Paypal ? Operational
FDMS ? Operational
PayU ? Operational
Litle/Vantiv/WorldPay ? Operational
CardinalCommerce ? Operational
Knowledgebase ? Operational
Retain ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 25, 2024

No incidents reported today.

Apr 24, 2024
PRODUCTION : Retain 2024:04 Deployment
Completed - The scheduled maintenance has been completed.
Apr 24, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 13:00 UTC
Scheduled - Vindicia will deploy Retain 2024:04 to PRODUCTION from Tuesday, April 23rd, 2024 at 13:00 UTC until Wednesday, April 24th 2024 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Apr 5, 16:58 UTC
PRODUCTION : Subscribe 2024:04 Deployment
Completed - The scheduled maintenance has been completed.
Apr 24, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 13:00 UTC
Scheduled - Vindicia will deploy Subscribe 2024:04 to PRODUCTION from Tuesday, April 23rd, 2024 at 13:00 UTC until Wednesday, April 24th, 2024 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Apr 5, 16:58 UTC
Apr 23, 2024
Staging | Retain Rest API service degradation
Resolved - We would like to inform you that the issue is been resolved.

If you have any questions, please contact support@vindicia.com
Apr 23, 20:40 UTC
Investigating - Retain Transaction Rest API service is experiencing performance degradation in staging.

Our Engineers are currently investigating this issue with high priority and will update this post as we gather more information.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Apr 23, 16:27 UTC
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
STAGING : Retain 2024:04 Deployment
Completed - The scheduled maintenance has been completed.
Apr 17, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 13:00 UTC
Scheduled - Vindicia will deploy Retain 2024:04 to STAGING from Tuesday, April 16th, 2024 at 13:00 UTC until Wednesday, April 17th, 2024 at 18:30 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Apr 5, 16:58 UTC
STAGING : Subscribe 2024:04 Deployment
Completed - The scheduled maintenance has been completed.
Apr 17, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 13:00 UTC
Scheduled - Vindicia will deploy Subscribe 2024:04 to STAGING from Tuesday, April 16th, 2024 at 13:00 UTC until Wednesday, April 17th, 2024 at 04:00 UTC.

We do not anticipate any disruption to service during this process.

The release notes can be retrieved from the Knowledge Base at https://docs.vindicia.com/category/releasenotes

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Apr 5, 16:57 UTC
Apr 16, 2024
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

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