Production: Portal Redirect on Production Environment
Incident Report for Vindicia
Resolved
NEW UPDATE:

On Monday, June 13th, 2022 Subscribe Portal 2.0 becomes default Portal in Production environment.

Access to Portal 1.0 in Production will no longer be available from Monday, June 13th, 2022 After 3PM PST and active Portal 1.0 sessions will be ended.

You will be automatically routed to Subscribe Portal 2.0 and no action is required from you.



Following are useful links for this transition:

- Subscribe Merchant Portal 2.0 link - https://portal.vindicia.com/portal/login

- Portal 2.0 Tutorial - https://vimeo.com/677757923

- Subscribe Portal 2.0 User Guide on our Knowledge Center - https://docs.vindicia.com/bundle/b_Subscribe_Portal2_User_Guide/page/Topics/portalGettingStarted.html

- Online Help Guide - https://help.vindicia.com/en/index.html

- Portal 2.0 FAQ - https://docs.vindicia.com/bundle/b_Subscribe_Portal2_User_Guide/page/Topics/FAQ.htm
Posted Jun 03, 2022 - 23:06 UTC
Update
We have received feedback on the notification to launch Portal 2.0 as the default merchant portal.

As a result of your responses, Vindicia is postponing the launch until a later date and an additional update will be sent with the details.
Posted Mar 07, 2022 - 20:50 UTC
Investigating
On Tuesday, Mar 8th, 2022 Subscribe Portal 2.0 becomes default Portal in Production environment.

Access to Portal 1.0 in Production will no longer be available from

Tuesday, Mar 8th, 2022 After 3PM PST. Active Portal 1.0 sessions will be ended

You will be automatically routed to Subscribe Portal 2.0 and no action is required from you.

Following are useful links for this transition:

- Subscribe Merchant Portal 2.0 link - https://portal.vindicia.com/portal/login

- Portal 2.0 Tutorial - https://vimeo.com/677757923

- Subscribe Portal 2.0 User Guide on our Knowledge Center - https://docs.vindicia.com/bundle/b_Subscribe_Portal2_User_Guide/page/Topics/portalGettingStarted.html

- Online Help Guide - https://help.vindicia.com/en/index.html

- Portal 2.0 FAQ - https://docs.vindicia.com/bundle/b_Subscribe_Portal2_User_Guide/page/Topics/FAQ.html
Posted Feb 21, 2022 - 16:53 UTC
This incident affected: Portal and Production.