Production - September 17, 2020 Batch Processing Delays
Incident Report for Vindicia
Resolved
This incident has been resolved.
Posted Sep 20, 2020 - 07:17 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 19, 2020 - 05:20 UTC
Identified
We are experiencing longer than normal processing of batch files from yesterday's billing run. Clients pulling data may notice that not all expected transactions are completed for transactions that were due to bill on September 17, 2020.

No data has been lost and the system should be caught up shortly.

Please follow this trust post to monitor the status of this issue.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted Sep 18, 2020 - 21:05 UTC
This incident affected: API.
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