Production: Portal 2.0 Retain Analytics Dashboard unavailable

Incident Report for Vindicia

Resolved

The issue has been resolved, and monitoring is complete. The Portal 2.0 dashboard is now operational.

Posted Jun 04, 2025 - 06:46 UTC

Investigating

The issue still persists, and we are continuing our investigation. Our team is working diligently to determine the root cause.

Posted Jun 03, 2025 - 03:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 02, 2025 - 22:22 UTC

Identified

The issue has been identified, and a fix is being implemented.

Posted Jun 02, 2025 - 21:02 UTC

Update

We are continuing to investigate this issue and are working diligently to identify the root cause.

Posted Jun 02, 2025 - 20:18 UTC

Investigating

Portal 2.0 Retain Analytics Dashboard is currently unavailable. Vindicia Engineers are working on the problem and will keep you updated on any developments.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Posted Jun 02, 2025 - 16:00 UTC

This incident affected: Production and Retain.