Production: Chase Paymentech Processing Delays Friday, April 26th, 2024

Incident Report for Vindicia

Resolved

The issue has been resolved. Chase Paymentech has confirmed that the problem has been rectified on their end.

Posted Apr 27, 2024 - 14:46 UTC

Investigating

Only Merchants using Chase Paymentech are impacted by this issue.

We are experiencing longer than normal processing times for Chase Paymentech some transactions.

Vindicia is working with Chase Paymentech to get additional updates.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or email support@vindicia.com.

Posted Apr 27, 2024 - 00:10 UTC

This incident affected: Chase Paymentech.