Production: Elevated API response times detected
Incident Report for Vindicia
Resolved
Issue has been resolved.
Posted Oct 14, 2019 - 13:28 PDT
Monitoring
The issue has been resolved. We are continuing to monitor the system.
Posted Oct 09, 2019 - 20:32 PDT
Investigating
Vindicia is encountering elevated call times again. Engineers are actively working this issue now.
Posted Oct 09, 2019 - 17:49 PDT
Monitoring
Vindicia encountered elevated call times this afternoon, Engineers have identified the issue and have resolved it. Issue is resolved by 4.05 pm PDT. We are currently monitoring for any signs of service degradation.

If you have questions, please submit a ticket at https://clientsupport.vindicia.com or email support@vindicia.com.
Posted Oct 09, 2019 - 17:30 PDT
This incident affected: API and Portal.