Staging : Litle SFTP connection issue.

Incident Report for Vindicia

Resolved

Our engineering team found that the SFTP connectivity is with internal merchant users only and there is no impact on Litle SFTP in staging environment.

Posted Feb 02, 2024 - 02:50 UTC

Investigating

Vindicia is having SFTP connectivity issues to Litle in Staging. We are blocked on processing transactions and refunds for only the merchants connected to Litle.

Our Engineering is working with Litle tech support to resolve connectivity issue on a priority.

If you have any questions, please open a ticket a https://clientsupport.vindicia.com or send an email to support@vindicia.com

Posted Feb 02, 2024 - 02:27 UTC

This incident affected: API, Staging, and Litle/Vantiv/WorldPay.