Production | Email notifications for pre-billing are not being sent.
Incident Report for Vindicia
This incident has been resolved.
Posted Jan 19, 2023 - 16:46 UTC
The fix has been implemented and we are currently monitoring.
Posted Jan 19, 2023 - 04:39 UTC
We have identified an issue while sending out "Pre-billing notification" emails in Production. Currently, pre-billing notifications are not generated and end users are not receiving them.

Our Engineers are currently investigating this issue with high priority and will update this post as we gather more information.

If you have any questions, please post a ticket to or contact
Posted Jan 19, 2023 - 03:55 UTC
This incident affected: Production.