[PRODUCTION] Elevated Call Times in API Performance
Incident Report for Vindicia
Resolved
Our operations team has confirmed that this issue is now resolved.

If you have any questions, please contact https://clientsupport.vindicia.com or send an email to support@vindicia.com.
Posted Dec 09, 2019 - 11:42 PST
Monitoring
We have identified and fixed the issue causing the degraded API service calls times. API call times are no longer elevated.

If you have any questions, please contact https://clientsupport.vindicia.com or send an email to support@vindicia.com.
Posted Dec 09, 2019 - 10:36 PST
Update
We are continuing to investigate this issue.
Posted Dec 09, 2019 - 09:43 PST
Investigating
Vindicia customers may be experiencing Elevated Call Times in the Production environment.

Operations is investigating and is urgently working on a resolution. We will keep you updated on the progress.

If you have any questions, please contact https://clientsupport.vindicia.com or send an email to support@vindicia.com.
Posted Dec 09, 2019 - 09:43 PST
This incident affected: API.