Production | Reports 2.0 are not generated from March 29th 2024

Incident Report for Vindicia

Resolved

Our engineering team has completed the monitoring and the reports 2.0 are operational.

Posted Apr 01, 2024 - 21:54 UTC

Monitoring

A fix has been implemented, and we are monitoring the results.

Posted Apr 01, 2024 - 15:26 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 01, 2024 - 07:06 UTC

Update

Our Engineers are working diligently to address Reports 2.0 issue. We will keep you informed on our progress.

Meanwhile, you can use the Report 1.0, while we address this issue.

We thank you for your patience.

If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Posted Mar 31, 2024 - 18:55 UTC

Investigating

Due to a technical problem, Production will not generate Reports 2.0 from the time period of March 29, 2024. Vindicia Engineers are addressing the issue and will keep you informed of any changes.

If you have any questions please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Posted Mar 30, 2024 - 14:02 UTC

This incident affected: Data Platform.