[Production] Degradation in API Performance

Incident Report for Vindicia

Resolved

This incident has been resolved.
Posted Jul 29, 2020 - 03:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 28, 2020 - 21:31 UTC

Investigating

Vindicia users accessing the production APIs and Portal may be encountering issues. Our Engineers are currently investigating this issue with high priority and will update this post as we gather more information.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted Jul 28, 2020 - 21:24 UTC
This incident affected: API and Portal.
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