Production: Degradation in Portal Performance Wednesday, September 10th, 2025

Incident Report for Vindicia

Resolved

We are pleased to inform you that this incident has been resolved and portal is now fully operational.

Posted Sep 10, 2025 - 20:51 UTC

Identified

Vindicia users accessing the Production portal are encountering issues.

The issue includes the inability to search/modify transactions and downloading transaction-related reports.

Our Engineers are currently investigating this issue with high priority and will update this post as we gather more information.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Posted Sep 10, 2025 - 19:45 UTC

This incident affected: Portal.