Production Portal Report 1.0 Performance issue

Incident Report for Vindicia

Resolved

This incident has been resolved.

Posted Mar 01, 2024 - 16:52 UTC

Monitoring

Portal report 1.0 Issue has been resolved. No issues with new reports and we are working on backlogs.

If you have questions, please post a ticket at https://clientsupport.vindicia.com, or send email to support@vindicia.com.

Posted Mar 01, 2024 - 13:32 UTC

Investigating

We are experiencing a longer than expected delivery time for one time reports run from the Vindicia merchant portal. Our engineers are looking into the problem. As soon as performance returns to normal, we will update this advisory. We appreciate your patience.

If you have questions, please post a ticket at https://clientsupport.vindicia.com, or send email to support@vindicia.com.

Posted Mar 01, 2024 - 09:33 UTC

This incident affected: Portal Report 1.0.