PRODUCTION: Subscribe and Retain database maintenance on August 16th, 2022

Scheduled Maintenance Report for Vindicia

Completed

Our services are back up and are no longer experiencing a service degradation.

All Vindicia services, REST and SOAP APIs, as well as Vindicia Portal are back online and up and running. All API calls will now work as expected.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com
Posted Aug 17, 2022 - 01:29 UTC

Update

We are currently experiencing service degradation during this maintenance window.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com
Posted Aug 16, 2022 - 23:39 UTC

Update

Our scheduled production downtime has been completed.

All Vindicia services, REST and SOAP APIs, as well as Vindicia Portal are back online and up and running. All API calls will now work as expected.

Please note that although our services are back online, we are still undergoing a non-impacting maintenance window until Wednesday, August 17th, 2022 at 00:00 UTC

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com
Posted Aug 16, 2022 - 23:18 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 16, 2022 - 21:00 UTC

Update

REMINDER:

Vindicia is scheduling a database maintenance for Subscribe and Retain in PRODUCTION from Tuesday, August 16th, 2022 at 21:00 UTC until Wednesday, August17th, 2022 at 00:00 UTC.

DURING THIS MAINTENANCE WINDOW,
THERE WILL BE 60 MINUTES OF DOWNTIME ON August 16th, 2022 FROM 22:00 to 23:00 UTC AND THE PRODUCTION ENVIRONMENT WILL NOT BE AVAILABLE DURING THIS PERIOD.

Please note that all API calls (REST,SOAP) will fail during this 60-minute window and batch billing may have processing delays.

The API calls (REST,SOAP) and User Portal will be available for the remaining period of the window.

If you have any questions,
please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com
Posted Aug 16, 2022 - 16:18 UTC

Update

REMINDER:

Vindicia is scheduling a database maintenance for Subscribe and Retain in PRODUCTION from Tuesday, August 16th, 2022 at 21:00 UTC until Wednesday, August17th, 2022 at 00:00 UTC.

DURING THIS MAINTENANCE WINDOW,
THERE WILL BE 60 MINUTES OF DOWNTIME ON August 16th, 2022 FROM 22:00 to 23:00 UTC AND THE PRODUCTION ENVIRONMENT WILL NOT BE AVAILABLE DURING THIS PERIOD.

Please note that all API calls (REST,SOAP) will fail during this 60-minute window and batch billing may have processing delays.

The API calls (REST,SOAP) and User Portal will be available for the remaining period of the window.

If you have any questions,
please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com
Posted Jul 15, 2022 - 21:07 UTC

Scheduled

Vindicia is scheduling a database maintenance for Subscribe and Retain in PRODUCTION from Tuesday, August 16th, 2022 at 21:00 UTC until Wednesday, August17th, 2022 at 00:00 UTC.

DURING THIS MAINTENANCE WINDOW,
THERE WILL BE 60 MINUTES OF DOWNTIME ON August 16th, 2022 FROM 22:00 to 23:00 UTC AND THE PRODUCTION ENVIRONMENT WILL NOT BE AVAILABLE DURING THIS PERIOD.

Please note that all API calls (REST,SOAP) will fail during this 60-minute window and batch billing may have processing delays.

The API calls (REST,SOAP) and User Portal will be available for the remaining period of the window.

If you have any questions,
please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com
Posted Jun 13, 2022 - 21:46 UTC
This scheduled maintenance affected: API, Portal, and Production.