Issues with Prodtest Environment

Incident Report for Vindicia

Resolved

This incident has been resolved.

Posted May 27, 2020 - 15:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 27, 2020 - 03:11 UTC

Update

We are continuing to investigate this issue.

Posted May 27, 2020 - 02:16 UTC

Update

We are continuing to investigate this issue.

Posted May 27, 2020 - 01:09 UTC

Investigating

We have been experiencing intermittent ProdTest REST API service since 4:22pm PDT today.
This is specific to https://api.prodtest.vindicia.com/ endpoint

We are currently investigating this issue with high priority and will update this post as we gather more information.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Posted May 27, 2020 - 00:28 UTC

This incident affected: Portal.