At the request of Chase Paymentech, Vindicia is declaring a Production maintenance window on Thursday, March 12, 2020, between 8pm and 10pm Pacific Time.
There will be an "up to five minute" downtime period, during which real-time Chase PaymentTech transactions will not be able to process -- for up to 5 minutes.
This maintenance is required by Chase Paymentech due to updated VPN requirements.
During the five minute downtime period, new customer signups and one-time transactions will be impacted.
PLEASE NOTE: Recurring transactions, and merchants not using Chase Paymentech, will be UNAFFECTED.
If you have any questions, please post a ticket to https://clientsupport.vindicia.com
or contact firstname.lastname@example.org